Frequently asked questions

We look at how your business runs day to day, find the repetitive manual work, and replace it with automation and AI: workflows that move data between systems, document AI that reads invoices and orders, and AI assistants that answer questions or carry out tasks.

We are based in Dubai and work with companies across the UAE, and remotely anywhere in the world.

No. We work alongside what you already run, such as SAP, Microsoft 365 or your current ERP. Your IT team stays in control of access.

Almost always with a fixed-fee operations diagnostic on one company. You get a costed roadmap and can decide what to build, with us or anyone else.

We only use enterprise AI tools with data protection agreements. Your data stays stored in the UAE, with in-country AI options for sensitive information.

It depends on scope. The operations diagnostic is a fixed fee agreed before we start. Build phases are priced per phase once the roadmap shows the expected savings, so every investment has a business case.

It depends on the process and how ready your data and systems are. Every proposal includes a timeline we agree with you before work starts.

Yes. Automation and AI can work alongside SAP, starting from the data your teams already export. Any direct connection to SAP is agreed with your IT team and built with them or your SAP partner, starting read-only.

Automation follows fixed rules, such as moving an approved order to the warehouse. AI handles judgement and language, such as reading an unusual invoice or answering a customer's question. Most projects combine both.

Our aim is to remove repetitive work so your people can handle more volume and focus on customers, analysis and decisions. We plan every change with your team.

We design every project around the UAE Personal Data Protection Law and any free-zone rules that apply, such as DIFC or ADGM, and agree data handling with your IT and legal teams.

Yes. We run practical training for teams and leadership on the tools we build and on everyday AI tools like Microsoft Copilot and Claude.

Our focus is established companies and groups with meaningful volumes of orders, invoices or enquiries, where automation pays back clearly. If you're smaller, we're happy to point you in the right direction.